Cancellation Policy

Cancellation Policy for Smart Hotel QR service requests, subscriptions, setup and website-related services.

Last updated: 30 June 2026. These pages are provided for customer transparency and payment-gateway compliance.

Cancellation Before Service Activation

You may request cancellation before service activation, onboarding, setup or custom work begins. Eligible refunds, if any, will be handled as per our Refund Policy.

Cancellation After Activation

After the service is activated or setup/customization work has started, cancellation may not be eligible for a full refund because resources, configuration and support time may already have been used.

Monthly Recharge / Maintenance

If renewal, monthly recharge or annual maintenance is not completed on time, service access may be paused or deactivated according to the applicable plan and communication shared with the customer.

How to Cancel

To request cancellation, contact us at shubhamapre46@gmail.com or +91 88559 20943 with your registered account details and reason.