Last updated: 30 June 2026. These pages are provided for customer transparency and payment-gateway compliance.
General Refund Principle
Refund eligibility depends on the type of payment, service status and whether work/service access has already been provided. All refund requests are reviewed after verification of the transaction and service records.
Eligible Refund Cases
- Duplicate payment for the same service.
- Payment deducted but service activation/recharge failed and cannot be completed after verification.
- Wrong amount charged due to a verified technical error.
Non-Refundable Cases
- Services already activated, used, delivered, configured or consumed.
- Custom setup, website creation, design, integration or onboarding work already started or completed.
- Maintenance/support charges after service support period has started.
- Refund requests caused by incorrect information provided by the user.
Refund Timeline
Approved refunds are normally processed within 7 to 10 business days. The final credit timeline may depend on the payment gateway, bank or UPI provider.
How to Request a Refund
Email shubhamapre46@gmail.com or WhatsApp/call +91 88559 20943 with payment ID, date, amount, registered mobile number and reason.