What is a supplementary KOT?
It is a kitchen ticket for newly added eligible items rather than reprinting the original full order as a new initial ticket.
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Restaurant KOT Software Connected to Every Valid Order Source
Keep kitchen tickets connected to restaurant orders from QR, counter POS and supported staff ordering flows.
Built around the complete restaurant order lifecycle
KOT problems often start when different order sources create separate records or duplicate kitchen tickets. The application uses a shared order lifecycle and duplicate-dispatch safeguards so kitchen processing can stay tied to the correct order.
Key capabilities
Initial KOT dispatch
Supplementary KOT for eligible added items
Kitchen-focused order view
Order-source integration
Duplicate-dispatch protection in supported flows
Item quantities and option details carried through order data
How the workflow works
Order is created from an allowed source
Order items are validated
Initial KOT is dispatched once
Kitchen starts preparation
Additional eligible items use supplementary KOT
Ready/service status continues to billing
Exact available features depend on the restaurant configuration and enabled modules. External services such as payment gateways, WhatsApp APIs and physical printing require their respective configuration.
Frequently asked questions
Can QR and POS orders use the same kitchen flow?
The project is designed so valid orders from multiple supported sources can enter the common kitchen/KOT workflow.
Does KOT include billing?
KOT is the kitchen-side ticket; billing remains a separate customer/owner workflow connected to the same order.
See the workflow for your restaurant or cafe
Discuss your menu, order modes, KOT, kitchen and billing requirements before setup.